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At Seema Shyam Solutions, we strive to provide our customers with the best service possible. We understand that there may be instances where a return or refund is necessary, and we are here to assist you every step of the way.

Our returns or refund policy is designed to ensure a hassle-free experience for our valued customers. Please find below a summary of our policy:

1. Returns:

If you have received a defective or damaged product, or if your order is incorrect, you may be eligible for a return. Please ensure that you contact us within 48 hours of receiving your order. Our customer support team will guide you through the return process. Kindly note that items must be in their original packaging and condition to qualify for a return.

2. Refunds:

Once we receive the returned item and it is inspected to meet our return criteria, we will initiate the refund process. Refunds will be issued using the same payment method used for the original purchase. Please allow 5-7 business days for the refund to be processed and reflected in your account.

3. Exchanges:

If you wish to exchange an item for a different variant, size, or color, please contact our customer support team. We will guide you through the exchange process and assist you in finding a suitable alternative.

4. Non-Returnable Items:

Please note that certain items are non-returnable, including personalized or customized products. Additionally, products that have been used, damaged due to misuse, or do not have their original packaging may not be eligible for return.

5. Return Shipping:

Unless the return is due to an error on our part, the cost of return shipping will generally be borne by the customer. However, if the item is being returned due to a manufacturing defect or damage during transit, we will arrange for the return shipping.

We hope this information clarifies our returns or refund policy. If you have any further questions or concerns, please do not hesitate to contact us at SUPPORT@SEEMASHYAMSOLUTION.COM. Our dedicated customer support team is available to assist you throughout the entire process.

Thank you for choosing Seema Shyam Solutions. We value your satisfaction and look forward to serving you again in the future.

Best regards,

Customer Support Representative

Seema Shyam Solutions